On the Show
15 August 08’s Guest, Author and Leadership Consultant Miles Kierson’s
Listen In! This Weeks Guest is …
Miles Kierson has twenty-five years of professional consulting experience. He is the creator of the ExecuTAPTM world-class executive team alignment process; The Discipline of Execution which creates a culture of sustainable performance improvement; and The Leadership Journey, an unparalleled leadership development program that promises to deliver quantitative benefits beyond ten times the cost of the program. These programs have produced dramatic, sustainable impact on client organizations. President of KiersonConsulting LLC, Miles has trained consultants and coaches all over the world in working effectively with executive teams. His book, The Transformational Power of Executive Team Alignment, has been a readable introduction to the unique process of aligning teams.
As a consultant, Miles specializes in executive team alignment and the requirements for fulfillment that flow from that process, especially leadership development associated with strategic implementation and mobilizing the organization. He is a former vice president of CSC Strategic Consulting Services, the organizational re-engineering and leadership development firm.
Visit http://www.kiersonconsulting.com/ to learn more. Better yet, meet Miles at our upcoming seminar on August 26th inside the LVBNM at Texas Stations Dallas Conference Center. Register for this FREE Seminar by visiting : http://www.williamsmm.com/las_vegas_registration.php. The first 25 registratants and attendees will receive a copy of his book.
8 August 2008 This Weeks Guest, Tim Quillin of Q ad | pr
STF welcomes Tim Quillin, President and CEO of Q ad | pr to the show this week. Tim has worked over 25 years in virtually every position inside the advertising and public relations business. Boy has he learned some pearls of wisdom that he will share with us.
We will discuss changes in the industry and how technology has impacted these changes. Tune in and hear his recommendations for business owners to get and stay noticed in our current economic climate. We will also learn which project he’s been apart of is his most gratifying. Tim has a go to person, listen to discover who it is?
Visit Q ad| pr at http://www.qapr.com/ to learn more about the company and their most impressive list of clients.
1 August ‘08 Janelle Barlow, Author of A Complaint Is A Gift
Join us this week as we discuss the recently revised and updated edition, A Complaint Is A Gift, which outlines the most effective tactics for handling customer complaints. This book demonstrates precisely how to handle complaints in a way that brings benefit to an organization and satisfaction to the customer - even when the answer has to be no.
Is your customer resolution process re-active or pro-active? Hear why business owners should focus on customer complaints. Through our discussion, learn how the internet has changed how customers complain and how to use technology to stay abreast of consumer concerns. We’ll discuss why customers don’t complain and how your company may discourage their complaints.
Please visit http://www.tmius.com/ to learn how TMI USA, a human resource development company can benefit your organization. They can be reached at 702-939-1800.
25 July 2008 Tyronda Weinert, Owner of the Potato Valley Café
Join us as we discuss Tyronda Weinert’s successful business, the Potato Valley Cafe’, one of only three franchises in the nation. Tyronda was named a National Finalist in the American Dream Award. The National Restaurant Association and PepsiCo Foodservice created the annual Faces of Diversity awards program to recognize the restaurant industry’s commitment to diversity and to celebrate individuals in the restaurant industry who are living the American dream. The Award honors individuals from a diverse background who, through hard work and determination, have realized the American dream.
We are thrilled to have Tyronda Weinert on the program, as she is truly living the American dream. Her drive and never say quit mentality come shining through. We all must have the confidence and dedication that Tyronda displays, in order to overcome our challenges and achieve our dreams. Please read about her challenges and accomplishments by visiting the following linkshttp://www.myspace.com/potatolasvegas
http://www.restaurant.org/community/diversity/finalists_2008_ada.cfm#weinert
http://www.usmenuguide.com/potatovalleycafe.html (See their menu and address)
18 July 2008, Jason Seiden, author of How to Self-Destruct…
Jason Seiden, author of How to Self-Destruct: Making the Least of What’s Left of Your Career, speaks to us about Leadership. Seiden is an Executive Business Coach, specializing in Gen X & Y’ers; and teaches Leadership, Negotiations and Professional Development.
The tongue-in-cheek approach allows readers to become comfortable with the steps necessary and pitfalls to avoid to become successful in business. It is an easy read and you will find yourself actually laughing out loud. I won’t tell you that you’ll find yourself among the pages within the book; yet you will no doubt find references with which you will identify.
Jason’s energy shows throughout the interview, I only wish I had more time. Visit his website for more information on his book, www.jasonseiden.com or buy it directly at http://www.howtoselfdestruct.com/JasonSeiden.html.
11 July 2008 Patrick Wisman, CEO of SouthwestUSA Bank
This week we’ll discuss vision with the CEO and Vice Chair of SouthwestUSA Bank. As Nevada’s only private bank, they’ve taken the concept of personal service to a loftier level! Wisman is a turnaround management expert, with over 30 years in banking.
Whether you’re a successful executive, a hard-working business owner or an active retiree, you’ll appreciate the SouthwestUSA difference. Your unique in-bank experience begins the moment you walk into our comfortable reception area.
Instead of teller lines, you’ll have your own personal Managing Director to review your personal and business objectives to help you define, plan and achieve your financial goals. Whatever your needs, our Managing Directors deliver the “high touch experience” with distinctive personal attention and expertise.
They offer the type of relationship banking you just won’t find anywhere else! To learn more, visit them at http://www.swusabank.com or call 702-853-4700.
4 July 2008, rebroadcast Markku Kauppinen of ExtendedDisc
This week’s guest, Markuu Kauppinen, founded Extended DISC North America, Inc., in 1998. They introduced a revolutionary type of information to help executives better lead their organizations. Since then, the company has expanded to 40 countries and offers its solutions in over 50 languages.
The company’s customers range from small companies and non-profit groups to Fortune 10 organizations. Its focus is always the same: To help individuals, teams and organizations to become more successful by providing information they need to make better decisions with confidence.
Visit their website, www.extendeddisc.com/north_america or call them at 800-257-7481.
27 June 2008, Jade Anderson of Capstone Brokerage, Nevada’s 2008 Small Business Person of the Year
Congratulations Mr. Jade Anderson on being awarded the Small Business Administration’s Nevada 2008 Small Business Person of the Year. Jade Anderson is the founder and CEO of Capstone Brokerage, Inc., a risk management, insurance and employee benefits brokerage speacializing in workers’ compensation, workplace safety programs, commercial property and casualty insurance, surety bonding, employee benefits, as well as all other forms of personal insurance.
Per Melissa Rothermel of Imagin Marketing, for Jade Anderson, operating one of Nevada’s fastest-growing, most successful risk management and insurance companies is exciting. Anderson, truly explemfies Nevada’s Best in Business under the age of 40.
Listen today and hear Anderson’s committment to core values, strong corporate culture and dedication to his employees, strong work ethic and desire to give back to the community.
To learn more about Capstone Brokerage, visit http://www.capstonebrokerage.com or via telephone at 702-227-5727.
For more information on Jade Anderson visit the following links:
http://www.inbusinesslasvegas.com/2006/05/12/smbiz.html
http://www.nationalsmallbusinessweek.com/awards/jade_anderson/
20 June ‘08 Restaurant Entrepreneur, Adam Carmer
Adam Carmer, UNLV professor and owner/operator of Adam’s Ribs, Freakin’ Frog and the Whiskey Attic is today’s guest. Adam is the CEO & Proprietor of Bone Apart Restaurant Group (owner of the above mentioned establishments), a Las Vegas, Nevada based company.
Join us as we discover the passion that drives him, the challenges he has faced and the strategies he employed to overcome them. Listen in as Adam reveals what keeps him positive and grounded. Carmer also states his opinion on mentors and or coaches, don’t miss this exciting discussion.
Please visit one of Carmer’s establishments, with locations on Maryland Parkway, facing UNLV and a second Adam’s Rib is located in the Grand Canyon Center, just off Flamingo, near the 215. Another Adam’s Rib is coming soon for those in the southwest part of our valley.
Remember to tell them you heard about them on the Sparks to Flame show.
13 June ‘08 Re-broadcast: Webvisible
Listen to the re-broadcast of Webvisible’s, Casey Ransom’s enlightening interview focused on internet marketing.

